We have been successfully using the system with several of our clients for over a year and have a high level of expertise, knowledge and competency of the system. We have an excellent compliance rating and we will be continuing this high standard.
Not only are we an accredited supplier, but all of our employees who are involved in the individual site contracts are trained extensively in the use of Elogbooks.
“Elogbooks FM Ltd brings clients and service providers together to form long lasting mutually beneficial working relationships in the commercial marketplace. Acorn has been accredited with Elogbooks since the beginning of 2014 and we are really pleased to have them on board. They have committed to the system with several of our clients with great enthusiasm showing some excellent results.
John Wills, Product Director, Elogbooks
Elogbooks identifies and evaluates service providers on behalf of their clients. They allocate works and continually monitor service provider performance through their web based CAFM system.
The system not only tells you that Acorn is capable of demonstrating quality at tender stage, but that we will maintain this level of quality at all times throughout the duration of the contract.
Acorn successfully completed the two stage accreditation process where we firstly were assessed in eight key areas including; Environmental, Health & Safety, Quality and Risk. The second level of accreditation was gained by achieving a measured performance standard during delivery of our services to our clients.
The PPM Planner which is managed on the Elogbooks system is generated from our Asset List ensuring that all the information uploaded is correct and accurate from the start of th
e contract.
The Elogbooks system is monitored on a daily basis by our Services Directors, Contracts Managers, Administration Assistants and Helpdesk ensuring that the system is completely up-to-date and that our performance exceeds the average at all times.
We are renowned for our excellent reporting activities with our bespoke CAFM system and this accreditation demonstrates our ability to expand and adapt our reporting services to our client’s needs.
“We have been working with Acorn since October 2014 and they have been using the Elogbooks system for our PPM contract. An Elogbooks feature is the 24/7 helpdesk which sends a repair/emergency job to the contractor.
The SLAs have to be met by the contractor and Acorn are excellent at using and keeping the system up-to-date which then automatically informs me of any works that have recently been carried out.”
Kelly Cartwright, Facilities Manager, Lambert Smith Hampton